Privacy Policy
Last updated: 19 March 2026
This Privacy Policy explains how Margot St. James (“we”, “us”, “our”) collects, uses, and protects your information when you visit elowmere.com (the “Site”) or make a purchase.
1. Information We Collect
Information you provide: When you make a purchase, our payment processor (Stripe) collects your name, email address, and payment details. We do not store your full card number on our servers.
Information collected automatically: When you visit the Site, we may collect:
- IP address and approximate location
- Browser type, device, and operating system
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your purchase
- Send you a receipt and download access
- Improve the Site and understand how visitors use it
- Run and measure advertising campaigns (e.g. Meta/Facebook Ads)
- Prevent fraud and abuse
3. Sharing Your Information
We do not sell your personal information. We share data only with:
- Stripe — to process payments securely
- Netlify — to host and serve the Site
- Meta (Facebook) — for advertising measurement via the Meta Pixel
Each of these services has its own privacy policy governing how it handles your data.
4. Cookies & Tracking
We use the Meta Pixel to measure the effectiveness of our advertising. This places cookies on your browser to track page views, checkout initiations, and purchases. You can opt out of interest-based advertising through your browser settings or at aboutads.info/choices.
5. Data Retention
We retain purchase records (email, transaction ID, date) for accounting and customer support purposes. Stripe retains payment data in accordance with its own retention policy. Analytics data collected by the Meta Pixel is governed by Meta’s data retention policies.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, email us at margot@margotstjames.com.
7. Security
All payments are processed over HTTPS via Stripe, which is PCI-DSS compliant. We do not have access to your full card details. The Site is served over HTTPS.
8. Children
The Site is not directed at children under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact
If you have any questions about this Privacy Policy, email us at margot@margotstjames.com.